Step Two:

Notify the landlord in writing of the problem(s) and keep a copy. An oral notice rarely triggers your legal rights and an oral notice is difficult prove. The written notice should have the date, the type of problem, and your name and address. It is also a good idea to ask in the notice why the problem has not been fixed already (if you have told them about this before). Use our form notice if you like. You can deliver the notice in person to the manager or other person who collects the rent, but sending the notice certified mail, return receipt requested, is the best choice for two reasons: first, you will have solid proof that the landlord got your notice; and second, according to the repair statutes, you only have to give a landlord one notice of a problem if it is sent certified (and the manager also knows you mean business). See Tex. Prop. Code ß 92.056(a)(3). If you deliver the written notice in person or regular mail, then to secure your rights under the repair statutes you must send the landlord two notices giving the landlord time to repair the problem.

Continue on to step three...